Missed our webinar last week on “Do More With Less: How to Configure Gainsight for Digital-First Engagements and Pooled CSMs”? You’re in luck, you can find the full recording here:
In this webinar learn configuration that can help your CS team scale. Presenters from Okta and Glint will go over:
-How to configure a Journey Orchestrator Program to onboard new users
- How to build Health Scores to prioritize outreach
- How to build a Dashboard to track a “pooled” customer success team
