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kelly
kelly
Helper ⭐️⭐️⭐️
Jul 26, 2018 6:25 PM UTC
Solved

What is the CTA report dashboard representing in Advanced Outreach Analytics?

The action in the AO is to create a CTA but the dashboard reports on Closed Won/Closed Lost - even though those aren't the closed statuses on the CTA, so I'm not understanding what this dashboard represents?

Is it the date a CTA is created? The date it's closed? Something else?
    abhishek_sivaraman
    abhishek_sivaramanAnswer
    Helper ⭐️⭐️⭐️
    Jul 28, 2018 5:14 AM UTC
    Hi,

    This report shows the CTAs by status (Open , Closed Won and Closed Lost categories) created via that particular AO. Hope this helps! 

    Thanks
    Abhishek S
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    5 replies

    karl_rumelhart
    karl_rumelhart
    Expert ⭐️
    Jul 27, 2018 12:02 AM UTC
    Sorry, Kelly.  To make sure I am following, which report are you referring to?
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    kelly
    kellyAuthor
    Helper ⭐️⭐️⭐️
    Jul 27, 2018 3:55 PM UTC
    CTA Report, screenshot attached. 

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    kelly
    kellyAuthor
    Helper ⭐️⭐️⭐️
    Jul 27, 2018 3:57 PM UTC
    *Can't edit my original post, but it should state Closed Won/Open, not Closed Lost. 
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    abhishek_sivaraman
    abhishek_sivaramanAnswer
    Helper ⭐️⭐️⭐️
    Jul 28, 2018 5:14 AM UTC
    Hi,

    This report shows the CTAs by status (Open , Closed Won and Closed Lost categories) created via that particular AO. Hope this helps! 

    Thanks
    Abhishek S
    Translate
    kelly
    kellyAuthor
    Helper ⭐️⭐️⭐️
    Jul 30, 2018 3:24 PM UTC
    Hi Abhishek - thanks, but could still use some clarification. Are the plot points indicating the day they were created, and then whatever the status was on the day it was created?

    Or are the plot points changing based on when a CTA is closed?
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