Solved
When is the hard Bounce value set in the "Email logs" table?
We have triggered an outreach and few emails are bounced(its a hard bounce).But when the hard bounce value for the contact in email logs is checked for the trigger date, it still shows "0".Does the value get set after a day or 2 days of lag?Do we have any documentation for this.
Best answer by lila_meyer
Hi Ramya,
According to our docs, it will keep trying to deliver the email for 48 hours, before it reports it as a hard-bounce. Adding the Product Manager for further comment.
According to our docs, it will keep trying to deliver the email for 48 hours, before it reports it as a hard-bounce. Adding the Product Manager for further comment.
+5Hi Ramya,
According to our docs, it will keep trying to deliver the email for 48 hours, before it reports it as a hard-bounce. Adding the Product Manager for further comment.
According to our docs, it will keep trying to deliver the email for 48 hours, before it reports it as a hard-bounce. Adding the Product Manager for further comment.
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