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michelle_flink
Contributor ⭐️⭐️⭐️
Oct 4, 2016 4:10 AM UTC
Question

Where are the 'timeline view and note taking' on the current product roadmap?

Customer of mine wanted to know where we were with the 'timeline view' and 'note taking' within our current product roadmap?  Any updates and insight on this?  Thanks! 

4 replies

sidhu
Gainsight Employee ⭐️
Gainsight Employee ⭐️
Oct 4, 2016 11:57 AM UTC
We will be introducing the ability to take notes and log calls from C360 in our Nov release. Also as part of Nov release, the C360 timeline view would only include the activity that is logged manually.

In the next releases, we incrementally add the ability to take notes and log calls from Cockpit, CTA detail view, Scorecard measures and show more activities like milestones, survey submissions and score changes. In our winter release, we are targeting to allow logging from Cockpit. The other items are further out. 
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michelle_flink
Contributor ⭐️⭐️⭐️
Oct 4, 2016 2:13 PM UTC
Great news- thanks! 
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hunter_balmer_cec181
Contributor ⭐️
Nov 10, 2016 8:50 PM UTC
Does the Timeline feature and the notes have a notification feature built in, so either the CSM, Salesperson, etc can receive a notification when a new note is added?  If so, can multiple people be designated to receive the notification?

Thank you!  We are really excited about this feature.
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nitisha_rathi
Expert ⭐️⭐️
Nov 11, 2016 4:40 AM UTC
Hi Hunter,

We do not have these features in the first version but we plan to add these features in upcoming releases. I will keep you updated about the exact ETA.

Thanks,
Nitisha
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