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Question

Why are Salesforce Long Text Area fields not supported in rules filters?

  • August 24, 2016
  • 2 replies
  • 2532 views

cristina_postolache
I need to set up a filter to select a specific type of product in opportunities, but because the field is Long Text Area, it's not possible to do that.
Having this filter would greatly reduce the number of opportunities the rule has to go through while running.
I will add the filter in the Setup Action area, but still it would be good to filter already from the Setup Rule area.

2 replies

manu_mittal
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  • Gainsight Employee ⭐️
  • August 24, 2016
Hi Cristina,

This is actually an SOQL limitation: https://success.salesforce.com/ideaView?id=08730000000ksTKAAY. Since we can't filter on long text area fields when querying data from Salesforce, it'll be tricky to not pull all the data first.

Thanks,
Manu

cristina_postolache
  • Author
  • Contributor ⭐️⭐️⭐️⭐️
  • August 24, 2016
Thanks Manu