When it comes to keep an eye on your community, why let moderators have all the fun? We empower your members to report malicious or inappropriate content they spot on the community.

By navigating to the dot menu against each topic and reply, any user can ‘flag’ (report) a post. It’s possible to see a list of these reported posts any time in Control, using a filter.

However, perhaps as a moderator you want to react quicker to these flagged posts, rather than waiting until the next time you check the filter. To help you resolve any potential issues faster, you can configure email notifications to be sent out whenever a user flags a post.

How To Configure An Email Alert When A Post Is Flagged

1. Go to Control > Settings > Moderation > Moderation Notifications.
2. Enable the ‘Flagged content’ toggle.
3. Add one or more email addresses that you want to receive a notification when a post is flagged as inappropriate).
4. Press ‘Save’, and you’re done.

Now, whenever a user flags a post, we’ll send a notification to all email addresses in the list. This notification contains the following info (see below for an example):

• The reason provided by the user who flagged the post.
• The URLs of the post/topic (URLs for both Control and the Community Frontend).
• (If we set up a ‘Flagged topics’ category for you, during implementation): The URL of the ‘Reported topic’ (the platform automatically creates a topic in the name of the user who flagged the post, containing a summary of why it was reported.