Skip to main content
Want to learn more about one of our most exciting new features? This week we'll be hosting a webinar on use cases and best practices for GSnap.





Feel free to share any ideas or best practices from your organization's experience with GSnap thus far!





[i]We'll be continuing the conversation below! Additionally, tune in to our weekly CSM led webinar on Tuesday July 19th @ 9am PST where we will be discussing this topic! Click here to register.
Here is a summary of our Q&A today:





Question: How do


you set up the notification after you send the Gsnap?


Answer: Use this link for configuration answers such as this.





Question: Can


you view as the sender a previously sent? 













Answer: Yes, under the main GSnap tab you'll see all previously recorded (& sent) GSnaps.





Question: Can you


change the expiration date after the Gsnap was sent?













Answer: Once a GSnap is sent, you can no longer change the expiration date.





Question: Can we


load a pre-recorded video in and then send through Gsnap?













Answer: At this point, you can only use videos recorded directly in the GSnap tool.





Question: Is data


available for Reports so that my VP can use a dashboard to track who's


sending GSnaps?















Answer: You can setup reports on GSnap via the Email Logs object. For details on configuration, go to the bottom this link.





Here's the recording and deck of the webinar!

Reply


Terms & ConditionsCookie settings