An informal survey of CCOs about CSM compensation gives us some incredible insight into the broad variety of ways that comp has been structured. See attached PDF, linked below.
For example:
- About half of CS teams have some amount of team-performance variable comp
- Median variable comp is 20%:
![](https://uploads-us-west-2.insided.com/gainsight-us/attachment/cb4d8bfb-9fad-42b9-a5a0-65c62ee9f1ae.png)
Attached PDF with much more info