Applauding @sarahmiracle for hosting this meetup, and her co-presenters as well. I saw some outstanding Data Designer use cases in here, helpful to solve fairly common questions that might be presented to a CS Ops team, such as...
- How to find customers without a Timeline entry
- How to find customers without a Health Score, or without certain Health Score Measures having been completed
- How to determine the last update to a Success Plan OR its component CTAs OR Tasks
- How to determine which items in a customer Onboarding process are complete, and which are left to do
Well worth the 60 or so minutes to learn what others can do. And if you listen closely, there’s a bonus bit of info from the Gainsight product team that’s super exciting.
Great recording, thank you for sharing! @Molly.McQ you might find this helpful!