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Question

Downloading list of CTAs from rulesengine

  • December 14, 2015
  • 1 reply
  • 35 views

naquiyah_cash
Hi All



Does anyone know how we can download this list?



Naquiyah

1 reply

sdrostgainsightcom
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  • Gainsight Employee ⭐️⭐️⭐️
  • 544 replies
  • December 14, 2015
Hello Naquiyah - 



You can create a report in Reports 2.0 on the object where the rules are stored:



The object name is "Automated Alert Rules" - my screenshot is attached.  Things to know:



1. The 'RelatedId' field is the one with the Rule Name in it.



2. You can't really output what the rule does (specific fields it selects and the actions it does) - that's all code stored in a single long comment field that won't tell you much.



3. You can pull valuable info, though - look through the fields that I didn't add to the report as well - most are self explanatory, at least when you drop them into the report and take a look.



Hope that helps!



Scott Drost

Gainsight




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