How did you build the right environment to support the launch of Gainsight?
Userlevel 7
+1
How did you build the right environment to support the launch of Gainsight?
An understanding of the process and events which you want to track and take action is essentially the horsepower of your Success engine. Don't understand where in the lifecycle a customer is, they should be, and how to get them to and from? It's going to be an exercise in vain
Once your process is covered then you need a technical resource who can understand relational data, data types, and integrate the process using the tools at hand whether it be Gainsight Rules Engine or traditional SalesForce tools.
Once your process is covered then you need a technical resource who can understand relational data, data types, and integrate the process using the tools at hand whether it be Gainsight Rules Engine or traditional SalesForce tools.
Reply
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.