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Webinar
Wed, Dec 13, 5:00 PM - 6:00 PM (UTC)

Crank Up Technicalities! Unlocking Synergy: The Combined Impact of CS & PX

About this event

In this edition of our ‘Crank Up Technicalities’ webinar, we’re delving into the dynamic capabilities of Customer Success (CS) and Product Experience (PX).

Join us as we uncover the strategic interplay between these two powerful solutions and how they can be harnessed to craft efficient workflows tailored to your business needs. During this session, we’ll explore a range of topics, including:

- Triggering In-App Surveys with CS Data: Learn how to leverage your Customer Success data to strategically deploy in-app surveys, gaining valuable insights into user satisfaction and engagement.

- Digital Renewal Management for Small Businesses: Discover how to streamline the renewal process for small businesses, enhancing efficiency and ensuring continued customer success.

- Utilizing PX Labels in CS for Customer Scoring: See how PX labels can be integrated into your Customer Success strategy to effectively score and prioritize your customers.

 

...and much more!

Event details
Online event
Wed, Dec 13, 5:00 PM - 6:00 PM (UTC)