Strategies for Effective Customer Communication with Devo
Communicating with customers is hard.
As a customer-centric company, it’s crucial to make sure customers stay in the loop and engaged with your company - helping you avoid surprise churn. The problem is, customers are already inundated with outreach from everyone else. How do you stand out?
Join @arminfpop, Product Specialist at Gainsight, and @juan.delrio, Community Manager at Devo, to discover key customer communication strategies and learn what it takes to be an effective communicator.
You’ll learn:
- How to incorporate digital CS strategies to personalize, manage, and scale customer communications.
- Building effective onboarding, product adoption, and re-engagement programs leveraging your community
- How Devo’s community team uses Digital Hub’s new Email Campaigns and Segments features to drive customer engagement.
- Change Management - getting your team on board and getting started with digital CS.
Whether you’re just getting started with digital CS or a digital veteran, you’re bound to learn something new. We’ll see you Tuesday, September 26 at 11 AM PT!
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