Gainsight for Managers: Learn How to Track the Impact of COVID-19 on Your Customers

To understand the impact COVID-19 will have on your business, use Gainsight to build a single source of truth of which customers are most affected.

Join us for our first ever "Gainsight for Managers" webinar on Thursday, April 16th from 10:00 - 11:30AM PDT, co-hosted by our Regional Director of Client Outcomes, Carissa Berube, and Customer Success Architect, Spencer Engel.

This will be a two part webinar, where we will spend the first 30 minutes walking through the recommended workflows, followed by a live step-by-step configuration tutorial. (Come ready to set it up along with us!)

By attending the webinar you will learn how to:

• Leverage Gainsight scorecards and timeline to do a rapid COVID impact assessment
• Take advantage of unused viewer licenses to allow other customer facing teams (i.e. sales, professional services, etc.) to provide their assessment from within the Gainsight widget
• Build a COVID Impact Dashboard to give your entire company visibility on projected impact across your portfolio
• Trigger a CTA with an email assist template for CSMs to reach out to high-touch customers to acknowledge the current situation and share high value resources/content

Don't miss this timely opportunity to ensure your team has a consistent and meaningful way to provide visibility to your entire company during this crisis.