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Webinar
Thu, Apr 18, 5:00 PM - 6:00 PM (UTC)

A Day in the Life of a CSM : Work Smarter Not Harder with Intelligent Automation

About this event

Calling all Customer Success Managers and CS Ops professionals! Don't miss out on our exclusive webinar featuring @kalpanakr,  Enterprise CSM at Gainsight. Join us to learn impactful ways that Gainsight and AI can help you work smarter to drive customer success to drive customer success, mitigate risks, and cultivate cross-functional collaboration.

Join us on Thursday, April 18th at 1 PM ET as Kalpana shares valuable insights on leveraging Gainsight with new AI features to ensure customer success to deliver value to customers while driving expansions.

In this webinar you’ll learn:

- Strategies for preparing for & follow-up of customer meetings with AI assisting you to ensure impactful conversations with key stakeholders

- Techniques for continuously delivering value throughout the customer journey

- Approaches to collaborating with cross-functional teams to identify and mitigate risks effectively and partnering to enhance customer value.

Bring your questions and learning attitude - we look forward to seeing you there!

 

Recording:

 

Event details
Online event
Thu, Apr 18, 5:00 PM - 6:00 PM (UTC)