CE Office Hours: Discover the Basics of Analytics with Gainsight CE

Join us for our upcoming Office Hours event, designed especially for beginners eager to understand the fundamentals of analytics in the Gainsight CE product. This session will introduce you to the essential tools and concepts needed to start measuring the success of your Customer Education programs effectively.

What We’ll Cover:

• Intro to Analytics Metrics: We'll start with the basics, explaining the key metrics you should know, such as learner engagement, content utilization, and course completion rates. Understand what these metrics mean and why they are crucial for your programs.
• Navigating Analytics Dashboards: We’ll walk through a few of Gainsight CE’s analytics dashboards. Learn how to find and interpret the data you need.
• Simple Steps to Measure Success: Discover methods to assess the effectiveness of your educational offerings. We’ll discuss how to use analytics to make simple yet impactful decisions to improve your programs.

Key Takeaways:

• Grasp the basic metrics important for any education program.
• Learn to comfortably navigate and utilize Gainsight CE’s analytics dashboards.
• Begin to measure and enhance your education strategies with foundational analytics knowledge.

This is an excellent opportunity for those newer to Gainsight CE’s analytics to connect with peers and our Customer Success Managers in a supportive and informative setting!