PLG USECASE #11: Retention - Support Deflection
Note: This is the eleventh use case in the series "PLG FLYWHEEL MOMENTUM"
Imagine a situation where customers can find their answers to questions in the product rather than contacting your customer support team"... It means a decreased number of tickets is sent to your agents.
You can do much by helping the users to self-serve before reaching out to support. There is more to it, and our subject matter experts have got you covered, join us on 8th Feb to find your way to achieve support deflection with PX.
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