A “Day-In-The-Life” as a Leader of Customer Success at Gainsight
Interested in seeing how one of Gainsight's Customer Success Leaders uses the platform to keep their team on track?
Join us for an interactive webinar on Thursday, May 30th, at 1 PM CT to discover how to leverage Gainsight's powerful tools to manage your Customer Success Managers (CSMs) and assess their performance in essential areas such as:
- Achieving quarterly goals
- Mitigating potential risks
- Delivering tangible value to customers
- Engaging effectively with the right stakeholders
In this webinar, discover how GS's reports and dashboards can improve your 1:1 meetings with CSMs and guide them toward success. You'll also see how Gainsight structures its CS teams, sets KPIs, and designs efficient workflows.
Learn from industry experts and refine your approach to managing and supporting your Customer Success team. Whether experienced or new, gain actionable strategies and best practices to enhance your team's performance.
Join us for an engaging and informative session!
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