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Webinar
Tue, Sep 30, 5:00 PM - 6:00 PM (UTC)

What’s New in Community: AI, Personalization & Structural Upgrades

About this event

Join us for an exclusive webinar where we unveil the latest innovations designed to make your community more powerful, personalized, and efficient. From AI-driven moderation to improved hierarchy and smarter group management, you’ll see firsthand how these updates can transform the way your teams and members engage.

What You’ll Learn:

Moderation AI Agent – Live demo with Graeme Rycyk, Product Manager. See how AI reviews and classifies posts in real-time, set rules aligned with your Code of Conduct, and boost productivity while keeping your community safe.

Personalized Experiences with Widget Visibility – Deliver the right content to the right audience with simple admin controls. Create tailored experiences for partners, super users, and new customers.

Group Moderator Role – Empower members to manage groups more effectively with new moderator permissions and a redesigned group overview.

Structural Updates Across Community, Knowledge Base, Ideas & Product Areas – Explore the new three-level hierarchy, logical content grouping, and improved navigation for complex product organizations.

Who Should Attend: Community leaders, admins, CSMs, and anyone looking to scale community programs with AI, personalization, and smarter structures.

Event details
Online event
Tue, Sep 30, 5:00 PM - 6:00 PM (UTC)