Skip to main content

User & Activity Exports in Exports V2 User, Logins, and Moderation

  • January 29, 2026
  • 0 replies
  • 37 views

mdfahd
Forum|alt.badge.img
  • Gainsight Employee ⭐️⭐️

This article provides information on user and activity type exports in Exports V2.

Overview

 

This section outlines common behaviors and shared characteristics across all export types in Exports v2. These patterns ensure consistency in how data is extracted, interpreted, and consumed across reporting tools.

 

  • Common Data Model: Most export files are structured using the topic model from the CC Data Lake, rather than SQL-based thread tables. This shift ensures consistency across exports, dashboards, and analytics platforms.
  • Historical Date Limits: Data tied to events or activities (such as views, logins, or moderation actions) is available from January 01, 2021, onwards.
  • Filtering Logic: All exports are provided for the selected time range, except for the User export, which additionally has an option to request the all-time user list.
  • URL Format Changes: Topic and post URLs now follow a simplified format for easier use. For example, /topic/show?tid=16260

For more information on exports V2, refer to the Change Document for Exports V2 article.

 

User Export

 

Exports v1 excluded content from hidden groups and categories excluded from stats. Exports v2 does not filter out these criteria, leading to higher counts in activity fields.

v2 Field Name

Description

Comparison to v1 & Notes

username

Username within the community.

Same as v1.

email

User's email address.

Same as v1.

userRank

User's rank.

Same as v1.

userRole

Collection of user roles.

Same as v1.

total_topics

Cumulative topics posted.

Data Difference: v2 includes hidden or excluded category content.

total_comments

Cumulative replies posted.

Data Difference: v2 includes hidden or excluded category content.

total_answeredcomments

Cumulative Best Answers achieved.

Data Difference: v2 includes hidden or excluded category content.

total_likes

Cumulative likes given.

Data Difference: v2 includes hidden or excluded category content.

join_dates

Date of registration.

Same as v1.

last_activity

Date or time of last activity (excluding Control Panel).

Same as v1.

[Profile Fields]

Custom fields (First Name, Company, Job Title, and so on)

Same as v1.

last_login

Date or time user last logged in.

New Field. Displays data starting from January 01, 2021.

total login count

Cumulative number of logins.

New Field: Displays data starting from January 01, 2021.

Content helpfulness votes -positive

Count of helpful votes received.

New Field: Displays data starting from January 01, 2021.

Content helpfulness votes -neutral

Count of neutral votes received.

New FieldDisplays data starting from January 01, 2021.

Content helpfulness votes -negative

Count of not helpful votes received.

New Field: Displays data starting from January 01, 2021.

user_id

Unique user ID.

New Field

user_profile_link

URL to user profile.

New Field

 

Login Export

 

Login Export provides the login details of all user login events,  based on  the identity_access_* models from data-lake.

v2 Field Name

Description

Comparison to v1 & Notes

username

Username.

Same as v1.

userRank

User Rank.

Same as v1.

userRole

User Roles.

Same as v1.

time

Timestamp of login.

Same as v1.

event_type

Activity type (for instance, user_login).

Same as v1. Displays data starting from January 01, 2021.

 

Moderator Actions Export

 

This export tracks actions taken by moderators. The columns remain similar, but the Event Types (Values) have been significantly renamed and expanded.

v2 Field Name

Description

Comparison to v1 & Notes

username

Username

Same as v1

userRank

User Rank

Same as v1

userRole

User Roles

Same as v1

time 

Timestamp of action

Same as v1

topic_url

Complete URL for the topic

Same as v1

event_type 

The specific activity performed.

Major Value Changes: See mapping below.

 

Event Type Mappings: From v1 to v2

 

  • topic_setstickycontent_topic_sticky_state_enabled
  • topic_unsetstickycontent_topic_sticky_state_disabled
  • topic_movecontent_topic_moved_to_another_category
  • topic_assignedmoderatorcontent_topic_assigned_moderator
  • (unassign) → content_topic_unassigned_moderator
  • topic_opencontent_topic_opened_for_replies
  • topic_closecontent_topic_closed_for_replies
  • topic_markedquestioncontent_question_answered
  • topic_unmarkedquestioncontent_question_answer_removed
  • topic_untrashcontent_topic_restored
  • topic_trashcontent_topic_trashed
  • post_untrashcontent_reply_restored
  • post_trashcontent_reply_trashed
  • post_editcontent_topic_edited
  • (reply edit) → content_reply_edited
  • topic_labelcontent_topic_moderation_label_set
  • (label unset) → content_topic_moderation_label_unset
  • topic_updatetitletopic_updatetitle
  • post_modbreakpost_modbreak

New Event Types in v2

 

  • content_reply_moved_to_another_topic_type
  • content_reply_moved_to_existing_topic
  • content_reply_permanently_deleted
  • content_topic_permanently_deleted
  • content_reply_approved_by_moderator
  • content_topic_approved_by_moderator
  • content_reply_pinned / content_reply_unpinned
  • content_topic_converted
  • content_reply_promoted_to_new_topic
  • content_topic_created_from_reply
  • content_topic_product_areas_changed
  • content_reply_highlight_changed