There are some small UI improvements that would make my life as an admin less frustrating — particularly around how modal windows and overlays are displayed throughout Gainsight.
Modals and overlays are often restricted in width/height based on fixed arbitrary values which require lots of scrolling — which would be unnecessary if more of the available screen space could be used.
e.g.
Horizontal scrolling is required when adding filters on date fields, which could be avoided if the overlay was bigger
Why is the height of the rule status modal restricted in height — especially with so many nested show/hide sections inside the execution history?
Suggested improvement: It would be so much more user-friendly if the height was just set at a maximum of 90vh, for example, instead of fixed at 65rem:
Sharing groups, you can only view 5 rows without scrolling for no apparent reason
Renewals Centre — another tiny modal requiring horizontal and vertical scrolling
These are just a few examples I can think of but I will add more examples as I come across them.
I think “better use of screen space” in general. Cramped window overlays make the already prematurely truncated field value results that much harder to work with too.
Yes!!! +1 to this!!! I’ll add to the first one that not only the horizontal scroll is a headache, but what’s worst is that you are not able to see the whole logic at once. I have to use notepad and then paste from there to have a better sense of what I’m doing when using >~10 fields
And this fit issue is present in Data Designer too, e.g;
Thanks for the feedback, @bradley this is valid feedback. The team is looking into it. We might have some updates next time we get to review the UI work in the CS OPS council.
Also couldn’t agree more about sharing groups because I didn’t realize there was scrolling and possibly a little stupidly thought that some groups I created were missing.
I will also add that on laptop screens, data management, and specifically dropdown management, it’s impossible to reorder values because we can view 2.5 values at a time. The list of values should evolve with the viewport size, but not in the way it does here. I’d rather scroll to see the values configuration tab than scroll to view more than 2.5 values. The space that values configuration takes is way too big.
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