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New Idea

Allow URL Parameters for Anonymous Surveys

Related products:CS Surveys & NPS Management
  • September 23, 2022
  • 2 replies
  • 67 views

aschreiner
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It would be great if Gainsight would allow passing in url parameters to pre-fill a field in an anonymous survey. The use case here for example is that we may want to tag a specific subset of surveys with a unique identifier for a product code or repurpose the same survey for multiple uses to combine the data. 

It would be great if we could add something like ?prefill=product1 to the query and have it auto populate the textbox or identifier in the survey itself.

2 replies

alizee
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  • VIP ⭐️⭐️⭐️⭐️⭐️
  • January 16, 2023

Great idea - that would also maybe work for working around the inability to distribute semi-anonymous surveys in other ways than through JO (which we absolutely need). 


rterakedis
  • Helper ⭐️
  • March 8, 2023

We are also looking for this same functionality.  Similar to what was discussed in another thread (below), we would like to be able to pre-fill answers using URL parameters when directing users to the anonymous surveys from other systems (LMS, Hands-on Labs, etc).   The idea is to start collecting data points on the experience at these other properties to determine if we need to start instrumenting them with PX for deeper insights.