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Required fields at creation and at "close"

Related products:CS Other Features
  • September 28, 2022
  • 7 replies
  • 58 views
faust_belarmino
elaine_cleary
  • faust_belarmino
    faust_belarmino
  • elaine_cleary
    elaine_cleary

andreammelde

It would be great to require fields at creation. We have this issue with CTAs that you cannot require fields at creation, so we have a lot of Objectives that are missing some customized fields that we want filled in. If we were to switch to customer goals, I want to be able to identify fields required to create and fields required at “close”

7 replies

andreammelde
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  • Author
  • Helper ⭐️⭐️
  • 368 replies
  • September 28, 2022

Issue with the current “requirement” - it is set at the object level. What if we add a field later and want it required but will not need backfilled for prior Goals? For example, I made and initial test. I am adding some additional custom fields that I know we would use and attempted to make it required. However bc the required is at the Object level, I cannot bc that initial test “does not have any data” for that field...


andreammelde
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  • Helper ⭐️⭐️
  • 368 replies
  • September 28, 2022

Because these are goal, not all fields may be known at the time of “closing”. For example, if we have a start and end value. I would want to require “start value” when creating but not “end value”. However before setting a certain status I would want to require a “end value”.

 

In general, these are the same limitations we have CTA/ Objective field requirements…. I would hope the new tool would address those


bradley
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  • Expert ⭐️
  • 1131 replies
  • September 28, 2022

Yes please! Huge pain as well that even with CTAs, the ‘required to close’ fields can still be omitted if you set the CTA status to ‘closed’ when you are creating the CTA.


Anil Raj Pujari
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There are three kinds of required fields 

  • required field at object level which must have values for all records 
  • required field for new records only. ie. value for field in mandatory only when a new record is created.
  • required field when record is updated to achieved

Will add it to the roadmap.


anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • March 7, 2023
No StatusAcknowledged

anirbandutta
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  • Expert ⭐️
  • 1804 replies
  • March 7, 2023

Converted this Customer Goals Beta discussion into an Idea for Voting.


gunjanm
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  • Expert ⭐️
  • 523 replies
  • August 24, 2023
bradley wrote:

Yes please! Huge pain as well that even with CTAs, the ‘required to close’ fields can still be omitted if you set the CTA status to ‘closed’ when you are creating the CTA.

DITTO!!


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