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Ditte
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 167 replies
HI all,

One of our superusers noticed that we're struggling with keeping up with replying to end users (it's one of our KPIs), and asked if there was a way that he could help with providing initial support to new posters that has started a topic, but still haven't received the initial reply. Unfortunately we only have a public filter for topics that haven't received a best answer.

As a team, we can search control for topics with 0 replies, however our most diligent forum dwellers don't have that luxury, and it seems that they would like to have it.

Is this something that your community could benefit from as well?

Best,
Ditte

2 replies

Alex Campos
  • Gainsight Employee ⭐️⭐️
  • 42 replies
  • February 9, 2022
'

This idea is the basis of:
 

Kgastaldo

I''ll merge the two ideas together, for reference the idea above has two requirements:

  1. A way to see topics without any replies (Covered totally in this idea)
  2. A way to see topics without a best answer (separate from above) (not covered in this idea)
'

Alex Campos
  • Gainsight Employee ⭐️⭐️
  • 42 replies
  • February 9, 2022
The following idea has been merged into this idea:
Kgastaldo

All the votes have been transferred into this idea.

Reply


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