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WYSIWYG on mobile

Related products:CC Community
  • July 2, 2021
  • 6 replies
  • 55 views

I’d like to suggest some changes to the WYSIWYG on mobile as the current options don’t reflect commonly used formatting options and require users to have to move their phone between portrait and landscape to access.

 

 

My suggestions:

  • remove text alignment so not shown in portrait 
  • display bullet and number list and emoji options in portrait instead as these are more frequently used
  • add attachment and quote options in portrait—there looks to be room to the right
  • display remaining options in … menu and make accessible. 

6 replies

xiaoyu-shen
  • Helper ⭐️⭐️
  • July 15, 2021

Hi @Scott Baldwin, thanks for sharing this idea. I see the problem when some edit options are not available on small screens.

I have several questions:

  • Why would you like to have emoji option in editor? we didn’t make it available in mobile, as there’s emoji option in the mobile keyboard. Would it work?
  • And about displaying bullet and number list, I think it would also be great if we can convert ‘-’ and ‘1.’ into list while hitting enter, which is available on desktop. What do you think?
  • When would you use attachments on mobile? And what type of files would it be? 

In the meanwhile, I’ll put this idea to ‘open’ to collect more votes and feedback from others. :) 


xiaoyu-shen
  • Helper ⭐️⭐️
  • July 15, 2021
Updated idea status NewOpen

  • July 15, 2021

@xiaoyu-shen I suggested emoji just because many use it in WYSIWYG, but fine using the one on the keyboard too. Like the ideas of bullets, but many may not be aware of that and looking for more formatting choices. I’ll leave that with you to determine best approach.

Attachments in our case are often screenshots or files (e.g. PDFs) that customers include when describing something.


Marina Perminova

Yes, please :pray_tone2:

Our community moderators really need more options to format text on mobile.

 


Jasper
  • Contributor ⭐️⭐️⭐️⭐️
  • May 19, 2023

Hi, is there an update regardihg this?

 

There is plenty of room in the portrait view to fit more options, at least on tablet. On a phone that might be a but less.

 

Portrait

 

Landscape

 


Jasper
  • Contributor ⭐️⭐️⭐️⭐️
  • May 19, 2023

On mobile it's already spread over 2 rows, it could be filled more I think:

Mobile phone