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Closed (Duplicate)

Filter: All questions with 0 replies

Related products:CC Community
  • Lindsay

cbeac2432
  • Contributor ⭐️⭐️⭐️
  • 15 replies

Our super users need to see the most recent questions that have not received any replies so they can respond to unanswered questions. There is currently no filter for this in Insided as far as i’m aware. 

8 replies

  • 0 replies
  • November 9, 2021

Have you tried using the Community Content and Category module and adding the Help Others tab? This would show the unanswered question topics.


cbeac2432
  • Author
  • Contributor ⭐️⭐️⭐️
  • 15 replies
  • November 9, 2021

@Scott Baldwin Good idea, but this filters by questions with no ‘best answer’. I’m looking for questions with 0 answers/replies


  • 0 replies
  • November 9, 2021

@cbeac2432 you’d have to give them access to the backend (Control) as that’s not possible on the front-end.


cbeac2432
  • Author
  • Contributor ⭐️⭐️⭐️
  • 15 replies
  • November 9, 2021

@Scott Baldwin exactly- hence the idea!


Kgastaldo
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  • Helper ⭐️⭐️⭐️
  • 174 replies
  • November 10, 2021

I’ve got 2 similar ideas going that really have the same end goal.

Kgastaldo

 

Insided - You guys want to combine these into something comprehensive? 

As a side note @cbeac2432 - I get this done by manually adding and removing a “zero” tag on a daily basis. Then users can click on zero, be taken to the main search page and filter the topics with no replies by category.

It’s not ideal, as the set up is a pain (since you can’t bulk add tags), but the daily maintenance is quick.


cbeac2432
  • Author
  • Contributor ⭐️⭐️⭐️
  • 15 replies
  • November 10, 2021

@Kgastaldo yep those both get at the same pain point as my idea here. Gave you upvotes. Our super users have their own workaround which isn’t as manual but still a pain. They sort questions by replies and then go to the last page and work backwards. 


  • Helper ⭐️⭐️⭐️
  • 732 replies
  • November 19, 2021
Updated idea statusNewClosed (Duplicate)
Idea merged into:

All the votes from this idea have been transferred.

  • Helper ⭐️⭐️⭐️
  • 732 replies
  • November 19, 2021

Hello @cbeac2432 thanks for your idea, I merged it with an existing idea  :)


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