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Webhook or Zapier Trigger for what changed in Moderator Tags

Related products:CC API & Integrations

DannyPancratz

The Zapier trigger for Updated Moderator Tags is fantastic and I make robust use of it for multiple use cases.

I also use Moderator Tags as a simple way to build custom reporting (ex. question type: how to vs troubleshooting, who marked the answer: admin or superuser or other user). 

I shared some lessons learned around this in this post: 

 

What the post (and replies) highlight is the need to know what changed with moderator tags. The current version provides the current state of tags after something has been added/removed. 

It would be even better if the data provided by the webhook/zapier trigger indicated what was added/removed. It would make my post above obsolete and allow for more direct targeting of subsequent automated actions. 

I can also imagine use cases for multi-moderator teams wanting to set up automations of track when certain tags are added/removed and by whom. 

2 replies

Manon
  • Helper ⭐️
  • 101 replies
  • April 27, 2023
NewClosed

Manon
  • Helper ⭐️
  • 101 replies
  • April 27, 2023

Hi @DannyPancratz - yes this is definitely something that would make updated moderator tags more robust, however looking at the team capacity and roadmap this looks like an improvement for later 


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