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How To Merge a New Idea Into an Existing Idea

Cristina
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  • Cristina
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  • 530 replies

Did you spot similar ideas, or did a user submitted an idea that already exists? It’s easy to merge the votes of two ideas together. In this article you will learn how.

 

Note: This article is only relevant for customers who have access to the newest ideation module. If you do not have access to the ideation module this article does not apply to you. Interested in the new the new ideation module. Learn more here

 

How to merge a new idea into an existing idea

  1. Go to the new idea (idea A) topic page in Control

  2. Click "Merge idea" in the top right corner

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  1. Paste the Control URL of the existing idea (idea B), meaning the idea that has already collected votes and replies

  2. You can also set an Ideation status of the new idea (idea A)  that is being merged. Most likely something like "Duplicate"

  3. The check box is to make sure that you are aware that the votes of the idea A will be added to the number of votes of idea B

  4. Click "Merge"

  5. An automatically generated reply will be posted on both ideas to inform of the merge

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  1. Optional: You can enable the option "close topic" to close the idea A for replies so you are sure it doesn't get any more activity

  2. Optional: You can pin the automated reply about the merge so end users are immediately aware

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Did you find this topic helpful?

4 replies

tiffany.oda
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  • tiffany.oda
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  • 59 replies
  • June 18, 2021

Are any comments on the Idea merged as well?

Tiff
Blastoise186
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  • Blastoise186
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  • 536 replies
  • June 23, 2021

Hi @tiffany.oda !

Not that I’ve seen here on inSpired. However, it is possible to have a link to the duplicate idea be automatically posted in the master idea that links back to the duplicate, just like how the duplicate links to the master. :)

It’s actually a little bit cleaner and less messy to not merge comments (it might otherwise send out unwanted notifications!), but this way of doing things does at least make them accessible on both sides for anyone interested.

Bug blasting absolutely everything... The Blastoise Way
daniel.boon
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  • daniel.boon
    daniel.boon
Selina
  • Selina
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  • 14 replies
  • August 5, 2021

Hello @Marion Frecaut,

are there any plans to block the voting and commenting function for the merged idea to avoid missing votes which were given when the topic was merged and “closed”? :) 

Best, 
Selina 

 

mibrahim75
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  • mibrahim75
    mibrahim75
Cristina
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  • Cristina
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  • 530 replies
  • August 5, 2021

Hi @Selina! I’m going to take this one as content types improvements fall under my responsibility now. :mag::grinning:

Closing the voting option for a merged idea makes a lot of sense and I found this open idea that is requesting a very similar thing, if you’d like to weigh in: 
 

 

The “close topic” option is available on the topic moderation page of a merged idea, though it’s not automatic. Do you feel the need for automatically closing a merged idea for new comments? 

 

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