We’re very proud to announce the launch of the new ideation module!
Why did we build the Ideation Module?
We built this module as a step towards our vision to have a platform composed of several modules (knowledge base, events, groups, product updates) for a more tailored experience for you and your end-users.
This new module was built to:
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Offer end-users a great experience when creating and voting on ideas
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Improve the way you and your Product team manage ideas
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Give you an actionable way to prioritise ideas

What’s new?
The following features are only available in the new Ideation module:
Destination
Customization mode
You can configure the look and feel of widgets that are displayed on the ideas landing page. The new "Pipeline widget' has been built especially for this new page. Learn more here
Product areas
Categorize ideas with Product Areas. Product areas are used to communicate which product type, version, or model is discussed. Users can easily create and filter ideas using product areas. Learn more here
Mega Menu [Beta]
Link to the Ideation overview page using the Mega Menu. Note that the Mega Menu is still in beta. Learn more here
Control
Dedicated moderation page in Control
Have a dedicated space in Control with only ideas to get a complete overview of the idea pipeline.
Merge ideas
Did you spot similar ideas, or did a user submit an idea that already exists? It’s easy to merge the votes of two ideas together. Learn more here
Auto replies
When merging an idea or updating the status a reply will be posted automatically. :) Learn more here
Export ideas
In case you need to perform some spreadsheet magic with ideas, you can easily export a list of all ideas from Control. Learn more here
Dashboard [Beta]
You can measure the % votes you’ve delivered with our new product feedback dashboard, which shows how well you’re delivering on the ideas that your users vote for and submit. Learn more here
API & Webhooks
You can use our Ideas API to create new ideas, vote for ideas, update the status of ideas and more. In addition, you can use webhooks to react to events like idea merges and idea status updates.
How to get started?
Reach out to your CSM
You CSM will organize your transition to the new ideation module and plan the migration of your existing ideas to the new ideation module.
Explore our Knowledge base articles
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Start by reading this getting started guide.
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Explore all articles related to the new ideation module here