Allow conditional branching logic in PX surveys

Hi @Molly.McQ, we are working on this and is already on roadmap. The feature would be available for Multi Question Survey where you would be able to show next step based on the answers given on the current step and so on.

Much appreciated @aharkut! It would be wonderful if we could also see this feature/functionality for NPS. 

Hi @Molly.McQ , 

Once survey branching goes live on Multi question, we have a few implementation ideas on how to bring Survey branching to all other types. Would like to know your preferred option:

1. Extend Branching feature to all Survey types (NPS/ CES/ Boolean etc) so that there is parity.
2. Introduce NPS/ CES/ Boolean question types and analytics for Multi Question and merge all survey types into Multi Question. This way there is only one Survey type and branching gets extended to all in a way. Also as a user you have more flexibility while designing surveys because Multi question would have all the capabilities.

Thanks,

Abhilash

The added flexibility of the second option sounds great!

Hi @aharkut, 
I find more value in the second option. The increased flexibility for all surveys is highly appealing! 

Many thank, 
Molly 

Hey @aharkut - Can you give us an ETA on when to expect this feature ?

Hi @kdirmauskas ,

Apologies for late update “Survey Branching” is available in Multi Question survey with the September’22 Release. Please find the documentation here.

We are working on providing support for NPS/ CES/ Boolean question types on Multi Question survey. For now to create a NPS question you can add a rating question of 1-10 and for CES you can add a rating question of 1-7. The only issue would be the analytics would not give you an Out of the Box calculated value of NPS but it can easily be calculated manually as you will have the rating distribution.

Thanks,

Abhilash