Hi,
With past tools our team has been heavily reliant on being able to search for a customer’s account/C360 via an email address tied to a contact/person on the account. This is especially beneficial for CSMs who have large books of business.
It would be great if in Admin > Company > Search Configuration in addition to the Company object the Company Person object could be linked -- that way if our team gets an email from a customer and they want to quickly get back to their C360, they can copy/paste the email address in the search bar for easy navigation.
Let me know if I can help clarify any of the above request. Thanks!