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Enable "reply to all"

Related products:CC Moderation

Forum|Forum|5 years ago
January 13, 2020
3 replies
61 views

Rudi
Contributor ⭐️⭐️⭐️

I think it'd be very useful if we could tag all users that replied in a topic - so that we can provide an update without being a best answer (which sometimes infuriates users due to the fact a bug may not be fixed at that point). Sometimes during the course of a bug, our devs need further details for the users being affected. In this case, a 'reply to all' mechanism would be an elegant an efficent way to reach out to everyone in a determined topic.

Should be relatively easy to implement, I assume :sweat_smile:

Kevin
Helper ⭐️
Forum|Forum|4 years ago
April 26, 2021

To add my voice to this topic, I can only agree with @Rudi. We need sometimes to get fast feedback from everyone in the thread to ensure that a bug is fixed or to tell them to try something on their side. With issues involving dozens of users on the community, it becomes a bit of a hassle and the quickest way to do it is indeed to use the “best answer” feature, at the risk of triggering anger. I would love to have the possibility to use a @all tag that would send a notification to everyone in the thread.