(Manually) tag AI generated content as such

Hi @Ditte - thanks for sharing this idea, if I understand correctly, a workaround for now is to label topics, but its not enough, you would like to be able to label Replies and all posts as well? Which user would do this for your community (user role)? Thanks! 

@Ditte just voted! Would you be open to sharing your team’s approach to what you’re seeing in the community? Anything from how you are catching the posts and flagging them.

Hey @security_lion sure thing! Always happy to help :)

We’ve already taken the first step, but updating our T&C with the following blurb (approved by our legal team):

“Posts written by AI or other software used to generate content must be marked as such. AI-generated posts not marked as such will be removed without warning or explanation.”

With that said, some AI generated content is not completely out of whack, even if slightly “odd”, in which case we add a note to the post, like here: https://en.community.sonos.com/speakers-229128/sonos-one-losing-sound-and-unresponsive-when-using-music-services-over-wi-fi-6887524?postid=16691996#post16691996 

Hope this helps :)

You got my vote @Ditte.

Gainsight, have you spoken about this? 😀

Thanks for the idea and the discussion here.

While this is an interesting suggestion, it doesn't fit into our current product direction or plans, so we won't be moving forward with it at this time. A manual tagging approach depends heavily on user honesty and doesn't scale, and reliable AI-generated content detection is not yet mature enough to underpin a platform feature in a meaningful way. That said, feedback like this helps shape our long-term thinking, and we appreciate you sharing it.