Topics can be added to groups from both the community and Control. This article focuses on how to add topics from Control. There are three ways to add topics to a group:
- Create a new topic from the Group page
- Create a new topic with the general Create option
- Move an existing topic from a the community of knowledge base to a group
Create a new topic from the Group page
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Navigate to Groups in Control
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Find the group you want to create a new topic in
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Click New article in the top-right corner (or click the arrow to start a new conversation or question)
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Create your topic like you are used to and click Publish Now
Create a new topic with the general Create option
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Click Create in the Control sidebar
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Select New article, New conversation, New Question (you can post events to private groups as well)
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Articles: set Publish in* to Groups and select your group from the dropdown list
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Conversations: select your group under the Category dropdown
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Questions: select your group under the Category dropdown
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Create your topic like you are used to and click Publish Now
Move an existing topic from a the community of knowledge base to a group
- Open a topic that was posted to the community or knowledge base in Control
- Click Forum and select your group from the dropdown list
Note: Moving topics from the community and knowledge base is an instant action.
You can also move topics posted to a group to the community or knowledge base.