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This article helps community admins enhance user engagement by creating Custom Tabs to organize content effectively.

Overview

The default Community tab organizes information into Recent activity, Categories, and Help others sections. To boost community engagement further, admins can create additional custom tabs tailored to specific product areas, categories, or content types.

Business Use Cases

Using the custom tabs, community managers can create specific tabs for scenarios such as:

  • A Product tab displaying only tagged discussions and ideas for that product.
  • A Release Notes tab displaying only announcements filtered to updates for a specific feature.

Create Custom Tabs

Admins can add custom tabs to the existing tabs widget. Multiple custom tabs can be created and categorised based on Content Type, Published In, or Product Areas.

To add the custom tabs:

  1. Log in to Destination.
  2. Click Edit Layout.
  3. Select an existing widget or add a new one as follows:

    For more information on adding widgets, refer to the Getting started with homepage design article.

    1. If the Tabs widget is already added, scroll to it and click the pencil icon. The Tabs slide-out panel appears.

    2. (Optional) To add a new Tabs Widget to your layout, navigate to the desired location on your page layout and click the plus icon.

  4. Scroll to the bottom of the panel and click +Add Custom Tab.
  5. Specify the custom tab details as follows:
    1. To identify the tab, enter a name.
    2. From the dropdowns, select either of the following options to display the content from.

      Note: The above dropdowns are governed by OR operator. The feed displays content published in selected category OR content tagged in selected product areas.

      • From the Content Types dropdown, select the content type, such as Questions, Ideas, Articles, Product Updates, or Conversations.
      • From the Published in dropdown, select the community section from which content is drawn.
      • From the Product Area dropdown, select the relevant product areas.
  6. Click Done.

 

Hey ​@mdfahd I find this new feature amazing. We're already using it in multiple areas!

One thing I feel is missing is the possibility to filter the custom tabs by tags. A bit like it is possible with the dynamic content widget.

Hey ​@jvdc ,
Glad you're enjoying the feature and finding it useful!
Thanks for the suggestion on adding a filter. Tagging ​@Sudhanshu, our Product Manager, for his input.
​​​​FYI ​@Adrian Raposo 

​@jvdc Thanks for the feedback. We are looking into improving the Tabs and Dynamic Content widgets. However, we also don’t want to have two widgets with exact same functionality just different layouts. 

Considering the above, we will move forward with the enhancements to both widgets in the future though there is nothing planned in the short term as of now. 

Meanwhile, It’d be great to hear from you of any improvements or challenges you are facing with either widgets so we can try and solve those for you too. 

Hey ​@Sudhanshu yep I understand, I find myself using one or the other depending on my needs. The Tabs widget feels more inviting in terms of looks which is why I wish in some occasions to use it instead of the dynamic one.

I feel like the 2 widgets could almost be merged into one, and just have more Layout settings (list, cards, large cards).

I don't have any other suggestions or challenges at the moment. Thanks for pushing the product further!

Hi there

Great feature!

Is there any way to limit the number of articles shown? I’d like to show articles published in our News section, but would like to limit it to perhaps the newest 5? 

@milla Tabs widget doesn’t have the functionality to limit posts. However, you can use Dynamic content widget for the same. If you want it to be in the same container as the tab, it’s possible to do so with the list layout in dynamic content widget. 

Please let me know if there’s another use case you are planning with tabs widget. Hope the work around helps.

Thank you ​@Sudhanshu I’ll test that! 

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