I’d love to see inSided integrate better with other tools our community members use.
For example rather than notifications going out to users via email (who checks email anymore) these could also be pushed to other applications as an alternate and provide for more compelling ways to keep members returning to the community and interacting with content, discussions, etc..
Some examples:
- reply to a topic you created
- topic subscriptions
- new topics in subscribed categories and groups
- best answers marked
- particular activities like a new event being added or a new group being created
- mentions
- private messages
I’d see these being managed globally as a setting in the community and also giving ways for users to manage what notifications and where they receive them and when.
Here’s a use case with Slack (but frankly this could be a tool like MS Teams, or whatever I work in mostly each day)
If there was a Slack app, then I could install that app as a user, connect it with the community / communities I’m part of, and get notifications quickly and easily.
inSided should look at other applications as good examples of this:
- Google Drive sends notifications to Slack for things like comments, access requests, and new file shares
- Typeform notifies you in a channel or DM when someone completes a form
- Miro notifies you when there are changes, mentions, etc. on a board
You could even take this farther providing push messages to iOS or Android and even browser-based push mechanisms.