It would be great if we can have the search functionality of unified search when having multiple tabs. For instance, we have Recommended Guides, articles and categories that can all be searched for with unified search but we can only have one tab. Would like the search bar in a separate tab that can also find the guides and not just articles.
New Idea
KC Bot Multiple Tab with Unified Search
Another part of this is the ‘Read More’ link in the article doesn’t show up if using unified search. This would be a big win because the text can be small and the articles can be long so we would like to give the user the option to reach in the actual support center.
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