As a PX Administrator I want to be able to see the activity that our users have on our PX Subscription either via a report or view, similar or the same as the Audience explorer view for users. Key pieces of data are the User name, e-mail, and their role in Gainsight PX (e.g Admin, Manager, or other user roles we define), and most importantly last seen, first signed up, and # of visits. Ideally there would be a more detailed activity log to drill into to see individual user activity as well.
For the report it should be available for download and also with options to automatically run & send via e-mail on a scheduled basis.
Other productivity tools I have used for Engineering performance management have this capability and report available to administrators, and it is invaluable, especially during the ramp up and implementation stage.
New Idea
Track User activity on PX Subscription
+3+1, all products in the Gainsight family require a significant overhaul of activity logging as an Enterprise tool. At least CS has some data (nowhere near enough), PX practically has 0 😕.
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