By default, we can only write to multi-select picklist fields successfully using semicolon-delimited string values. However, when integrating data from external systems or from CSV files, oftentimes we receive the data as comma-delimited. It would be wonderful if there was some day to do either of the following in HRE:
- In your Action step, when mapping to an MSPL field, select delimiter type from a dropdown
- Build some kind of custom formula or action in Transformation step of Data Setup to allow you to convert string fields based on delimiters - maybe using the logic behind “Split text to columns” and then using a “Concatenate” formula, similar to how we would do this in Excel or GSheets
Option 1 seems like the most straightforward way to solve for this issue, but I’m open to any alternative solutions that achieve the same result - being able to write to MSPLs from strings that are delimited by something other than a semicolon.
EDITING TO ADD: There are some other great suggestions for improving MSPL functionality as well that I want to highlight here since they’re related but not exactly the same: