Whoever decided that Objectives should be allowed to be created in C360/Global Cockpit apart from Success Plans - and not give the admins ability to control that - missed the mark.
Objectives have always been specific to Success Plans. That is what users are used to.
Now if they see they can create Objectives in Global/C360 cockpit, it blurs the lines of where you go to create what CTA type.
Saying “this will only work if Objective CTAs behave differently” is a cop-out IMO because:
- If you can figure out how to give admins the ability to allow/restrict which CTA types can be created through the Success Plan cockpit, you can figure out how to give admins the ability to allow/restrict which CTA types can be created the Global/C360 cockpit.
- If you really wanted to make this work, you would have given the ability to attach any CTA type to a Success Plan through the Global/C360 cockpit.
Now we’re going to end up with users creating Objectives in C360/Global cockpit thinking they did it through the SP interface, and then coming to admin saying “Oh can you move this over here please?”
End users aren’t good with ambiguity. If they see it’s possible, they’re going to do it. (See Timeline) Without our ability to create clear guardrails, they will make mistakes that will impact their (and our) productivity.
