Skip to main content
New Idea

Allow linking to an individual Timeline entry without having Global Timeline enabled

Related products:CS Timeline & Activity Tracking
  • September 6, 2024
  • 0 replies
  • 38 views

zach_davis
Forum|alt.badge.img+4

We have Global Timeline disabled in our instance as we have a certain group of our account hierarchy that we do not want Timeline activities created at. We’re okay with that sacrifice but due to having Global Timeline disabled, we get a Timeline access is restricted error when attempting to open a direct timeline link. The link is still shown when viewing timeline entries from the C360 as well as in email notification if a user is following a Company.

 

Why would the permission for directly linking to a Timeline activity need to be directly associated to having Global Timeline enabled?