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New Idea

GS-Assit: Display the emails in TO list first followed by emails in CC section while resolving and identifying the accounts.

Related products:CS Timeline & Activity Tracking
brandon
elaine_cleary
ben_daniels
  • brandon
    brandon
  • elaine_cleary
    elaine_cleary
  • ben_daniels
    ben_daniels

  • Gainsight Employee ⭐️
  • 1 reply

Hi Team,

Currently there is no defined order to display the list of emails when they are resolved and listed with account details. It would be really helpful if the emails in the TO section are listed first as they are primary criteria to associate to account.

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