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Emails got triggered to the participants from multiple steps one after the other after the program was published due to bot clicks

Related products:CS Journey Orchestrator, Email & Notifications
  • October 18, 2024
  • 0 replies
  • 6 views

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  • Gainsight Employee ⭐️

Hi Team,

In a program the branching was configured based on the clicks but due to bot clicks the participant started moving forward and reached end of the journey in very less time.

 

Requesting product team to enhance the behaviour to avoid the issue that can happen due to bot clicks.