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Allow superuser role to remove spam

Related products:CC CommunityCC Moderation
  • December 3, 2024
  • 2 replies
  • 30 views

Ditte
  • VIP ⭐️⭐️⭐️⭐️⭐️
  • 167 replies

It would be incredibly helpful if a superuser could remove spam topics and posts from view on the front end. Superusers only at this point as this group of people are trusted users.

At the moment we don’t have any front end capabilities for reporting and removing spam, which makes dealing with spam out of office hours impossible, unless we give a specific role backend access. This is not an option due to anyone with backend access being able to see PII (IP Address and team notes on content).

I would like to see an additional functionality next to the ‘report post’ button that says “This is spam” which would force the reported post in to the pending queue, and block the spam-user from posting any further, until the post has been reviewed by mods and either released, or marked as spam.

Thank you,

Ditte

2 replies

bjoern_schulze
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  • Helper ⭐️⭐️⭐️
  • 344 replies
  • December 3, 2024

Yes, please! There seems to be an uptick in spam efforts at the moment and it would be very helpful to get support from trusted community users in identifying and flagging spam.

I’ll also push this idea from a few years ago:

 


Sudhanshu
  • Gainsight Product Manager
  • 174 replies
  • December 13, 2024
New IdeaOpen

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