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Rules Engine: Case Field Set option to "null"

Related products:CS Rules Engine
  • February 22, 2023
  • 0 replies
  • 66 views

andreammelde
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Null is a valid value and often when creating a case field, I want to be able to set the value as “null” if the case is/ is not met. Currently this cannot be set as null.

 

However in rules in the action you can default set a field value to null, so I feel like we should have the same option in Case field creation