Ability to add Milestone Flags to Graphs, Charts, Reports
PX Analytics
PROBLEM
We may notice a bump or spike in activity of some kind, but don't have a way to easily show WHY it happened. Maybe the CS team recommended a customer perform some changes, maybe the product team released new capabilities. Would be great to be able to optionally visualize this.
SOLUTION
Have a free-form "milestones" section that functions much like the Product Mapper (from a hierarchy perspective). These "Modules" are places that people can put milestones (title, short description, date). From within a report, a user can easily enable visualizing a "module" and any milestones below it would show for any date-based charts. Could be a simple flag pole on the chart with a title, and when you hover over it it provides the description.
VALUE
Easily see exactly WHAT caused the change in adoption, retention, utilization, or any other chart-based graph. See something weird in a graph? Turn on ALL milestones and see if something might have triggered it.
We may notice a bump or spike in activity of some kind, but don't have a way to easily show WHY it happened. Maybe the CS team recommended a customer perform some changes, maybe the product team released new capabilities. Would be great to be able to optionally visualize this.
SOLUTION
Have a free-form "milestones" section that functions much like the Product Mapper (from a hierarchy perspective). These "Modules" are places that people can put milestones (title, short description, date). From within a report, a user can easily enable visualizing a "module" and any milestones below it would show for any date-based charts. Could be a simple flag pole on the chart with a title, and when you hover over it it provides the description.
VALUE
Easily see exactly WHAT caused the change in adoption, retention, utilization, or any other chart-based graph. See something weird in a graph? Turn on ALL milestones and see if something might have triggered it.
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The hierarchy part is to give someone the ability to focus on just their "own" milestones. LIke, maybe CS has a bunch of milestones they've done with customers, or Product has a list of release dates, yada... That way you can pick a bucket of milestones to visualize based on topic.
cc: @mickey @ciarapeter Very much aligns with our #bettertogether strength!