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Rodion
Helper ⭐️
July 23, 2019
Released

Ability to add Quick links to outer content from a category

Related products:CC Community
  • July 23, 2019
  • 6 replies
  • 101 views
Hi,
It is really awesome feature - Quick links. But we can only place them on a main page of the community. Much more time a member spend inside a specific category he/she is interested in. Sadly the only Quick Links we can add there are links to subcategories of that category. We cannot place there links to outer content with tiles like on a main page.

Why it could be useful.
For instance, we have B2B and B2C customers. We have separated personal account services for two those segments. We also have separated knowledgebases and even stores for two those segments.
It would be pretty nice if we could create a total space e.g. for B2B customer within a B2B category on the community. We could place there Quick links to the B2B company account, to the B2B knowledgebase, to the B2B store, to the B2B partners portal and even to place there quick links for B2B actions and promos. So B2B member could drop into a B2B category and then go to any other place of his B2B world right from the category. Too more possible scenario than he/she moves back to the main page to find a useful link.

What do you think?

6 replies

Suvi Lehtovaara
Helper ⭐️⭐️
February 23, 2021

We fully support this idea as well - do you guys have any plans to making this happen? :heart_eyes:

https://yhteiso.elisa.fi/
GabrielDocuSign
Contributor ⭐️⭐️⭐️
October 30, 2024

Hey @Julian

Do you know if this is going to be included in upcoming updates?

We have come up with a few use cases for adding featured content to parent category pages in Discussion and Knowledge Base.

Thanks!

Julian
Gainsight Employee ⭐️⭐️⭐️
October 31, 2024

Hey @GabrielDocuSign,

I believe we are planning to offer something like this once we introduce a “Customization Mode” for category pages, just like we are doing it with many overview pages already. We are working our way through our platform, adding such a mode module-by-module (we just released it for the events overview a few weeks ago). 

I hope that we will announce that this will be coming in Q1 of next year in our next roadmap update (obvious recommendation to subscribe there), but of course, I cannot fully confirm this at this point as the Q1 roadmap is not set in stone just yet.

I follow my nose, it always knows
GabrielDocuSign
Contributor ⭐️⭐️⭐️
October 31, 2024

Thank you @Julian!

Sudhanshu
Gainsight Product Manager
June 16, 2026

Great news everyone — this one is now live! 🎉

You can now add the Quicklinks widget to any category or section page directly through the Layout Editor. It supports external URLs, so you can link out to knowledge bases, stores, partner portals, or any external resource right from a category page.

Full details in the product update here: https://communities.gainsight.com/product-updates/gainsight-cc-more-control-over-every-page-every-language-every-connector-31166

Thanks to everyone who voted on this.

Sudhanshu
Gainsight Product Manager
June 16, 2026
Updated idea statusOpenReleased