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Erseburse
Erseburse
Contributor ⭐️⭐️⭐️⭐️
February 24, 2021
Discovery

Ability to Configure Custom Timeline Views for End Users

Related products:CS Timeline & Activity Tracking
  • February 24, 2021
  • 26 replies
  • 415 views

There was a recent update to allow admins to configure custom views for cockpit for End Users. When will this awesome feature be available for timeline? Would be great to set these up ahead of time to reduce burden for CSMs who wont know how data is organized in Gainsight to select fields,

 

Thanks!

    26 replies

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    revathimenon
    revathimenon
    Gainsight Community Manager
    February 25, 2025
    Updated idea statusNew Idea→Discovery
    Idea merged into:

    All the votes from this idea have been transferred.
    Where focus goes, energy flows.
    revathimenon
    revathimenon
    Gainsight Community Manager
    February 25, 2025
    Idea merged into:

    All the votes from this idea have been transferred.
    Where focus goes, energy flows.
    heather_hansen
    heather_hansen
    VIP ⭐️⭐️⭐️⭐️⭐️
    July 30, 2025

    Hi - any updates here?  It’s really confusing for users to try to find the appropriate fields to add into the filters based on how they want to see things, so it would be great to be able to build this for them similar to Cockpit.

    ​@revathimenon 

      darkknight
      darkknight
      Expert ⭐️
      August 3, 2025

      error

      Jeff Kirkpatrick
      alizee
      alizee
      VIP ⭐️⭐️⭐️⭐️⭐️
      October 28, 2025

      While we’re at it: also needed for Success Plan Custom Views (and for filtering options to offer some kind of parity). 

      The most expensive part of building is the mistakes. That's true in construction. Not so much in CSOps. So ask questions, make mistakes and learn. All views expressed here are my own.
        darkknight
        darkknight
        Expert ⭐️
        October 28, 2025

        This idea was merged into https://communities.gainsight.com/ideas/admin%2Ddefined%2Dviews%2Dfor%2Dtimeline%2D12350

        Jeff Kirkpatrick
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