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diane_morneau
diane_morneau
Helper ⭐️⭐️⭐️
March 31, 2019
Released

Ability to edit a program name once active

Related products:CS Journey Orchestrator
  • March 31, 2019
  • 21 replies
  • 353 views
This may not seem like a big deal but as we grow and revise our publishing standards, it would be so helpful to be able to edit the name of a program that is active.

Yes, we can create a clone with the new name but we then lose the history of the participants.

    21 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    April 19, 2019
    Hi Diane, Thanks for posting!

     

    Hope your ask is implemented and pushed in V6.2 release.

    Please refer this release notes.

     

     

     

     

    diane_morneau
    diane_morneauAuthor
    Helper ⭐️⭐️⭐️
    April 21, 2019
    Hi - is there a special way to do this? All I can see if exactly the same as before 6.2 - it does not allow modifications to the name of a program once active.

      alex_legay
      alex_legay
      Helper ⭐️⭐️⭐️
      April 26, 2019
      @sai_ram_pulluri

      Hey Sairam,

      I don't think this was something that was implemented. I am not able to change the name of an active program. The updates with this release allow you to edit more but not the name still.

        sai_ram
        sai_ram
        Expert ⭐️⭐️
        July 15, 2019
        @alex_legay and @diane_morneau Admins can perform the following actions to the Sources of an Active Program after it is published.

        1. Add and merge tasks in Bionic Query.
        2. Add new fields to the existing source.
        3. Map the new fields and also modify the existing mapping.
        4. Make modifications in source filter criteria.
        5. Add/Delete participant source(s). But, at least one source must be present.
        6. Delete existing Custom fields if they are not used in any other criteria or steps.
        By default, source modifications performed by an admin are only applicable to the new participants added in the program, and do not impact the already synced participants. Admins must use the Sync icon to manually sync the participants to immediately apply the modifications to the source. After the sync is done manually, participants are added to the Program list in the REVIEW state.

        diane_morneau
        diane_morneauAuthor
        Helper ⭐️⭐️⭐️
        July 15, 2019
        Thanks Sai.

        @alex_legay - Just for your info. The Program name is still not editable.

          scott_sigsci
          scott_sigsci
          Helper ⭐️
          November 22, 2019

          Still not editable. Given the importance of thinking about programs at scale, this would be really helpful.

            ashleyunity
            ashleyunity
            Contributor ⭐️⭐️⭐️
            June 2, 2021

            The inability to edit program elements once live (adding/removing conditional waits, emails, etc) prevents us from creating and optimizing dynamic customer journeys. Without it, we are looking into deprecating our usage of JO in advance of a marketing automation tool.

              chethana
              Expert ⭐️
              June 8, 2021

              Hello Everyone,
              This is something which we are planning to address as part of JO redesign. I will keep you posted about the flexibility you will be getting with this very soon.

                HollySimmons
                HollySimmons
                Helper ⭐️
                June 18, 2021

                +1 for this, it’s quite frustrating even if minor (for us - not speaking for others)

                  clark_burris
                  clark_burris
                  Contributor ⭐️
                  July 7, 2021

                  @chethana Is there a timeline for this JO redesign? The ability to rename a Program seems, to me, a very basic option. Given you can change other aspects of a Program, the option to update the name is a key ability. For my company, and I’m sure many others, this feature is highly important.

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