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joe_lott
Contributor ⭐️
January 14, 2016
New Idea

Adding a CTA by email

Related products:CS Plugins
  • January 14, 2016
  • 22 replies
  • 444 views
Hey Gainsight, I'm still getting used to the product and couldn't find this in the support page...but is there any way to create a CTA via an email? 

My company is heavily rooted in outlook and we get direct emails from our client base on frequent basis, being able to shoot an email to a gainsight email address like with Salesforce Chatter would be incredibly useful.

Thanks in advance!

    22 replies

    Helper ⭐️
    February 18, 2021

    Hey,

    I see this is a very old request, and has quite a few upvotes. My team is also very interested in this option. Any chance that it’ll be in the roadmap anytime soon? :)

     

    Thanks,

    Tal

    gunjanm
    Expert ⭐️
    February 18, 2021

    This could be cool as an add-on to the email plugin! 

      
    End Proctoring-
     
    Gunjan
    Helper ⭐️
    February 18, 2021

    Yes exactly @gunjanm !

    sriram pasupathi
    Helper ⭐️⭐️
    May 31, 2021

    All, we currently don’t have any plan for this but I will redirect this to the email assist team for future consideration. Thanks.

    cc @chethana 

    Expert ⭐️
    June 17, 2021

    Hello All,
    we have this feature in our roadmap, which will allow convert any email to CTA.I will keep you posted once it is prioritized.

    tmorgan
    Helper ⭐️
    May 26, 2022

    @chethana has there been any update on where this is prioritized on the roadmap?  I am also working on adoption and this has been brought up a couple of times. Having this feature in Gainsight Assist for Outlook where they can create CTAs for themselves or others based on an email they are posting to the timeline would be very helpful.

    anirbandutta
    Expert ⭐️
    May 27, 2022

    @Bhawya could we share something here?

    It's an opportunity for engagement
    mpatra
    Helper ⭐️
    August 16, 2022

    Hi team,

    The Cockpit team does not have this on the short-term roadmap, but from comments, I can see that the GS Everywhere team was working on something. I am going to check with the GS Everywhere team and update this thread.

     

    Thanks,

    Monica

    Monica Patra | Senior Product Manager| Gainsight
    Contributor ⭐️⭐️
    August 29, 2022

    Hi team,

    The Cockpit team does not have this on the short-term roadmap, but from comments, I can see that the GS Everywhere team was working on something. I am going to check with the GS Everywhere team and update this thread.

     

    Thanks,

    Monica

    Hi! Are there any updates on this topic somewhere? (probably it’s in the another place where I haven’t searched yet, because I see this one topic initially is pretty old)

    Contributor ⭐️
    September 4, 2023

    Hi Team,

    Good Day !!!

    Any updates on this feature ?